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Applying Collaborative Tools for ATM Interface Design in a Remote Context. En
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https://link.springer.com/chapter/10.1007/978-3-031-05906-3_16 LECAROS, A. E.;
MOQUILLAZA, M. A.; FALCONI, F.; AGUIRRE, J. A.; TAPIA, A. D.;
PAZ, F. A.(2022).
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis. En
11th International Conference on Design, User Experience, and Usability (DUXU 2022) held as part of the 24th International Conference on Human-Computer Interaction (HCI International 2022). (pp. 28 - 46). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-031-05897-4_3VALENZUELA, R. Y.;
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PAZ, F. A.(2022).
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review. En
11th International Conference on Design, User Experience, and Usability (DUXU 2022) held as part of the 24th International Conference on Human-Computer Interaction (HCI International 2022). (pp. 275 - 294). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-031-05897-4_20PALOMINO, F. P.;
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PAZ, F. A.(2021).
Web Analytics for User Experience: A Systematic Literature Review. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 312 - 326). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-78221-4_21MOQUILLAZA, M. A.; FALCONI, F.; AGUIRRE, J. A.;
PAZ, F. A.(2021).
Using Verbatims as a Basis for Building a Customer Journey Map: A Case Study. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 44 - 50). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-90176-9_7 AGUIRRE, J. A.; FALCONI, F.; SERRANO, R.;
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PAZ, F. A.(2021).
Improving the Withdrawal Functionality on ATM Using a UCD Framework. A Case Study. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 565 - 580). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-78224-5_39