LECAROS, A. E.;
MOQUILLAZA, M. A.; FALCONI, F.; AGUIRRE, J. A.; TAPIA, A. D.;
PAZ, F. A.(2022).
Selection and Modeling of a Formal Heuristic Evaluation Process Through Comparative Analysis. En
11th International Conference on Design, User Experience, and Usability (DUXU 2022) held as part of the 24th International Conference on Human-Computer Interaction (HCI International 2022). (pp. 28 - 46). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-031-05897-4_3VALENZUELA, R. Y.;
MOQUILLAZA, M. A.;
PAZ, F. A.(2022).
Usability in Automated Teller Machines Interfaces: A Systematic Literature Review. En
11th International Conference on Design, User Experience, and Usability (DUXU 2022) held as part of the 24th International Conference on Human-Computer Interaction (HCI International 2022). (pp. 275 - 294). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-031-05897-4_20AGUIRRE, J. A.; FALCONI, F.; SERRANO, R.;
MOQUILLAZA, M. A.;
PAZ, F. A.(2021).
Improving the Withdrawal Functionality on ATM Using a UCD Framework. A Case Study. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 565 - 580). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-78224-5_39PALOMINO, F. P.;
MOQUILLAZA, M. A.;
PAZ, F. A.(2021).
Web Analytics for User Experience: A Systematic Literature Review. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 312 - 326). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-78221-4_21MOQUILLAZA, M. A.; FALCONI, F.; AGUIRRE, J. A.;
PAZ, F. A.(2021).
Using Verbatims as a Basis for Building a Customer Journey Map: A Case Study. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 44 - 50). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-90176-9_7 FALCONI, F.;
MOQUILLAZA, M. A.; AGUIRRE, J. A.;
PAZ, F. A.(2021).
Developing and Validating a Set of Usability and Security Metrics for ATM Interfaces. En
10th International Conference on Design, User Experience, and Usability (DUXU 2021) held as part of the 23rd International Conference on Human-Computer Interaction (HCI International 2021). (pp. 225 - 241). BERLIN. Springer International Publishing. Recuperado de:
https://link.springer.com/chapter/10.1007/978-3-030-78221-4_16