ESPINOSA, A.; MARTI, J. D.; CALDERÓN, A.; Ticliahuanca, M.; Carreon, N.; Lobrano, J.(2023).
Satisfaction with vaccination services and its relationship to emotional responses of service users in Lima. LEGADO¿s quality management model as a public solution to promote citizen emotional well-being during pandemic. Frontiers in Public Health. Volumen: 11. Recuperado de:
https://www.frontiersin.org/articles/10.3389/fpubh.2023.1136312/full