BENZAQUEN, J. B.;
O'BRIEN, J.; PARDO, E. A.(2024).
Quality in Peruvian service companies in the context of COVID-19. Uncertain Supply Chain Management. (pp. 291 - 306).
BENZAQUEN, J. B. y
NARRO, J. P. R.(2023).
Total quality management in Peruvian goods companies during the COVID-19 pandemic. Benchmarking: An International Journal. Volumen: 30. (pp. 1536 - 1561).
BENZAQUEN, J. B.; Alvarez, A.; Falcón, Í.; Velarde, U.; Burga, V.(2021).
Quality in the supermarket sector in Peru. International Journal of Services, Economics and Management. Volumen: 12. (pp. 60 - 92).