Master of Science: Industrial Engineering (CLEMSON UNIVERSITY)
Ingeniera Industrial DOCENTE ORDINARIO - PRINCIPAL Docente a tiempo completo (DTC) Departamento Académico de Ingeniería - Sección Ingeniería Industrial
BEJARANO, M. A. y ARAGON, L. G.(2022). Proposal to improve the quality of service of a call center through the application of the DMAIC methodology. En 20th LACCEI International Multi-Conference for Engineering, Education and Technology . (pp. 1 - 9). BOCA RATON. LACCEI - Latin American and Caribbean Consortium of Engineering Institutions. Recuperado de: https://laccei.org/LACCEI2022-BocaRaton/